Community Services Case Manager

Community Services Case Manager

A Case Manager works with individuals or families to assist them with their circumstances, improve their quality of life and connect them with the most helpful resources and services for their situations. The average salary of a Community Services Case Manager is $70,070 per annum.

To work as a Case Manager, most employers will require a qualification in community services, relevant work experience, and a police clearing/working with children check.

Salary range
Average salary $70,070
salary range
Source: SEEK
Projected job growth
19% by 2020
Employment by region
The top three regions for employment as a Community Services Case Manager are:
NSW 34.9%
VIC 23.1%
QLD 15.5%

Key skills required

The top skills for a Community Services Case Manager are:
  • Able to liaise with a diverse range of service providers in related community and government organisations
  • Able to communicate and deal empathetically with members of the community from diverse social and cultural backgrounds
  • Well developed written and oral communication skills
  • Able to negotiate and resolve conflicts
  • Able to interpret social policy and legislation and communicate these in understandable terms
Career pathway planner
Starting out
Starting out

Get qualified to work as a Case Worker in just one year with a Certificate or Diploma.

If you're passionate about making a difference, why not gain the official qualification and training you'll need to help others when they need it most?

  • Certificate III in Community Services (CHC32015)
  • Diploma of Community Services (CHC52015)
  • Diploma of Applied Social Science
Moving up in the industry
Moving up in the industry

Gain skills in both counselling and management, as well as applied psychology and sociology.

These Bachelor Degrees will prepare you to work in a variety of fields and capacities including family services, government councils, and counselling agencies.

  • Bachelor of Applied Social Science (Community Services)
  • Bachelor of Applied Social Science (Counselling)