Kaplan Professional - Financial
Kaplan Professional - Financial

Certificate IV in General Insurance

FNS41415

Course description

Duration

duration

6 mths

Study mode

studyMode

Online

Start date

date

Start anytime.

  • Get qualified to work in the insurance industry with this Certificate IV in General Insurance (FNS41415)
  • Study when it suits you with flexible online delivery - maximum duration 6 months
  • Option to complete with Tier 2 and/or Tier 1 General Insurance Personal Advice

Course details

Entry requirements

None

Location
Online
Start dates
Start anytime.
Duration
Self-paced. Maximum time for course completion: 6 months.
Study mode
Online
Education institution
Kaplan Professional - Financial (RTO 90116)
Price
The course price can vary depending on a few factors, including your citizenship or whether you have completed any other courses. To find out more, contact the course provider.
Payment options
The course price can vary depending on a few factors, including your citizenship or whether you have completed any other courses. To find out more, contact the course provider.

Have a question or ready to enrol?

Kaplan Professional - Financial

Certificate IV in General Insurance

  1. Your enquiry is sent direct to the education institution
  2. We’ll confirm your enquiry has been received
  3. The education institution will respond to your enquiry

What you’ll learn

You’ll learn how to:

  • Apply legislation, regulation and procedures to general insurance job roles
  • Identify general insurance products and services and who they are suitable for
  • Understand the concepts of general risk and underwriting
  • Identify the implications of underwriting for an insurance policy
  • Understand the processes of receiving, assessing and deciding the outcome of general insurance claims
  • Seek assistance with complex specialist terminology
  • Respond to client enquiries with client relationship management skills
  • Use client feedback to participate in continuous improvement processes
  • Understand the dispute resolution process and manage complaints

Tier 2 and Tier 1 optional add on:

You can choose to add on Tier 2 and Tier 1 General Insurance Personal Advice to the Certificate IV in General Insurance (FNS41415).

  • Option 1: Certificate IV in General Insurance (FNS41415) + Tier 2
  • Option 2: Certificate IV in General Insurance (FNS41415) + Tier 2 + Tier 1

The Tier 2 and Tier 1 courses meet RG146 educational requirements for providing Tier 2 and Tier 1 financial product advice. Tier 2 and Tier 1 are not required for the Certificate IV in General Insurance (FNS41415) qualification.

Course content

12 units required for this qualification. Individual institutions may offer different units.

  • BSBLDR402 - Lead effective workplace relationships
  • BSBWHS201 - Contribute to health and safety of self and others
  • FNSINC401 - Apply principles of professional practice to work in the financial services industry
  • FNSINC402 - Develop and maintain in-depth knowledge of products and services used by an organisation or sector
  • BSBCUE405 - Survey stakeholders to gather and record information
  • BSBCUS301 - Deliver and monitor a service to customers
  • BSBCUS401 - Coordinate implementation of customer service strategies
  • BSBCUS403 - Implement customer service standards
  • FNSASIC301 - Establish client relationship and analyse needs
  • FNSASIC302 - Develop, present and negotiate client solutions
  • FNSASIC304 - Provide Tier 2 general advice in general insurance
  • FNSASIC305 - Provide Tier 2 personal advice in general insurance
  • FNSCUS401 - Participate in negotiations
  • FNSCUS402 - Resolve disputes
  • FNSCUS505 - Determine client requirements and expectations
  • FNSCUS506 - Record and implement client instructions
  • FNSIAD501 - Provide appropriate services, advice and products to clients
  • FNSINC501 - Conduct product research to support recommendations
  • FNSISV401 - Evaluate risk for new business
  • FNSISV402 - Underwrite new business
  • FNSISV403 - Survey potential risk exposure
  • FNSISV404 - Underwrite renewal business
  • FNSISV405 - Analyse insurance claims
  • FNSISV406 - Use specialist terminology in insurance claims
  • FNSSAM401 - Sell financial products and services
  • FNSSAM402 - Implement a sales plan
  • FNSSAM403 - Prospect for new clients

Recognition

Nationally recognised - meets Australian Qualifications Framework standards.

Australian Qualifications Framework
Nationally Recognised Qualification

Payment options

The course price can vary depending on a few factors, including your citizenship or whether you have completed any other courses. To find out more, contact the course provider.

Have a question or ready to enrol?

Kaplan Professional - Financial

Send an enquiry direct to Kaplan Professional - Financial (RTO 90116) about the Certificate IV in General Insurance.

We’ll confirm your enquiry has been received and the education institution will respond to your enquiry.


We’ll only use your personal information as explained in our Privacy Statement. By submitting this form, you agree to being contacted by the above provider about this course.